Privacy Policy

Effective January 1, 2026

A&D Abilene Insulation Company, abileneinsulationcompany.com, estimates@abileneinsulationcompany.com

Who this policy covers

This policy explains what A&D Abilene Insulation Company does with the information you give us through this website, by phone or through our estimate form. We're an insulation contractor in Abilene, TX, and we collect only what we need to answer your questions, look at your house and do the job.

It applies to every page on this site, starting with our home page. If something here doesn't answer your question, our contact page is the quickest way to reach us.

What we collect when you contact us

When you fill out our estimate form or call us, we ask for your name, phone number, email address and the address of the house, because we can't set up an in-person estimate without them.

You may also tell us about the job, such as a hot upstairs, a drafty room over the garage or how many inches are already in the attic. We keep those notes so the crew shows up knowing what you've told us.

Our estimate form runs on an outside form service. What you type into it is sent to us through that service, and the service handles it under its own privacy terms.

Cookies and analytics

Like most websites, this site may use cookies, small files your browser stores, and basic analytics tools so we can see which pages people visit and whether the site works well on phones.

That information is general, such as your browser type, the pages you viewed and roughly where your visit came from. We use it to improve the site, not to identify you.

You can block or delete cookies in your browser settings. The site will still work, though some features may not.

How we use your information

We use your contact details to reply to you, schedule and carry out your estimate, do the work you hire us for, and follow up on that job.

We don't sell your information, and we don't rent it or trade it to anyone for their marketing.

When we share it

We share information only when it's needed to run the business or the law requires it. That includes the outside services that power our website, form and analytics, which handle your data to provide those services to us.

We may also share information if a court, a government office or the law requires us to, or to protect our business, our crew or our customers.

How long we keep it

We keep your details for as long as we need them to answer your request, finish your job and keep ordinary business records, such as estimates and invoices.

When we no longer need them for those reasons, we delete them or keep them in a form that no longer identifies you.

Your choices and rights

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep a record by law or to finish work you've hired us for.

You can also ask us to stop contacting you at any time. Depending on where you live, you may have other privacy rights under your state's law, and we'll honor those requests too.

Children's privacy

This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our website, our tools or the law changes. The newest version will always be posted on this page, and it applies from the time it's posted.

How to raise a privacy concern

If you have a question or a concern about your information, call us at (325) 266-6064 or send us a note through our contact page. Tell us what you'd like us to look into, and we'll answer it and take care of any request we can.

You can read more about who we are and how we work on our About page.